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Bravo In A Nutshell

These are the key tenets of our philosophy and the characteristics each of us at Bravo embody. Our core values support our purpose to encourage the courageous, and are the lens through which we make decisions, big and small.

Customers are the Heroes of Our Story

Our deep appreciation for who our customers are compels us to consistently listen, learn, and anticipate their needs.

Our success is defined by our customers’ success. Our products, services, and every action we take are designed to embolden our customers to assume their role as the hero of their own narrative. We provide superior service, relevant solutions and innovative technology to help them conquer challenges and emerge triumphant in their individual missions.

Our Pulse Comes from Our People

Our people are the heart and soul of Bravo – the secret sauce that keeps us thriving.

We value and prioritize our team more than anything else. We empower our employees, encouraging them to unleash their unique talents and ideas. Collaboration and teamwork are at the core of our culture, promoting innovation and problem-solving. We care about the well-being and growth of our people, providing a supportive environment and opportunities for personal and professional growth. We celebrate successes and show appreciation for our employees' hard work and know that Bravo’s lifeblood comes from who our employees are, not just what they do.

Develop the Best Product

We won't settle for anything less than the best because we're obsessed with the pursuit of excellence.

We’re proud to be a company that leads rather than follows. We invest time, effort and brainpower into developing products that shape the future rather than react to it. Pushing boundaries, embracing innovation and seeking ways to continuously improve are part of our nature. We obsess over details, constantly seeking feedback and staying ahead of the curve. We collaborate with team members, customers and industry experts to learn, build, iterate and grow until we've built something extraordinary that wows our customers and helps them achieve their goals.  

Be a Force for Good

We’re a collection of people who want to improve lives and positively affect the communities we influence.

We believe we have a responsibility to use our resources and abilities to make a positive and lasting difference that extends beyond our office walls. We aim to address real-world challenges and improve people's lives with our software, through philanthropy and with hands-on service to others. Among the most direct ways we can be a force for good are by creating software that encourages of the use of secondhand goods, providing underserved consumers access to alternative financial services, and promoting a culture of safety within the 2A community. Inspiring progress in people, companies and communities is part of how we measure success.

Employee testimonials

See What Bravo Team Members Are Saying

I brag about Bravo . . . its fantastic benefits, PTO, employee interaction platforms, and the training and promotional opportunities. I truly enjoy coming to work in a such a family-friendly atmosphere. We cross the finish line together. While I appreciate the company "perks", it's Bravo's culture of care and commitment to its employees and customers that tops my list. The Bravo culture is reinforced from top down. Our Management team is refreshingly approachable and down to earth. It is inspiring to work for a company that honestly wants to see the success of their employees and customers. It would be easy to work for a different company for a paycheck, but not just any company can create a culture that makes me excited to come to work every day."

Raphealia Beckford

onboarding project manager
Before joining Bravo, I spent over 10 years in the pawn industry. Bravo is always looking ahead. Every day, we ask how we can improve, innovate, and build the best software for our customers—so they can focus on what matters most to them. Our core values aren’t just words on a page; I see them lived out daily in the way we treat each other and our customers. I’m proud to be part of the Bravo family.

Kat Tanner

Lead Trainer
"I've been at Bravo for more than 4 years and have had a long career in other software/tech fields before coming here. Bravo works hard, on not only making the customers happy, but also making sure the employees are too. They understand how much one impacts the other."

Josh Rubak

Conversion specialist
I've been at Bravo almost 9 years, and that says a lot right there. It's a place where you're treated like a human, not just a number. We care about our customers, we care about each other, and we’re always looking to improve. I’ve grown a ton here, and I work with some of the best people I’ve ever met. Plus, they haven’t kicked me out for closing too many deals — so that’s been nice.

Fiona Farias

Senior Account Manager

Meet the team

Our Leadership

Get to know our team of experienced executives, dedicated to driving innovation in the pawn and firearms industries, and passionate about empowering team members to make an impact.

Learn More

Join the team

Open Positions

We're always eager to meet fresh talent. Check out our open positions and let us know if you want to do amazing things together.

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latest news

From Our Blog

The No-Hassle Audit: Streamlining Inventory Management for Pawn Shops

Pawn shops face unique inventory challenges. Unlike typical retail stores, your stock is constantly changing, with items coming and going quickly. This makes accurate inventory management crucial to prevent shrinkage and identify valuable, slow-moving products. The Physical Inventory product from Bravo Store Systems offers a powerful solution, streamlining your audit process and saving you valuable time and money.

May 19, 2025
Business Management

Gearing Up for Success: The Essential Software You Need to Run a Thriving Pawn Shop

So, you're looking to launch or elevate your pawn shop business? That's an exciting venture! But beyond the showcases and the keen eye for value, a crucial element for success in today's market is the right software. Gone are the days of relying solely on handwritten ledgers. To effectively manage the complexities of inventory, loans, and customer interactions, robust pawn shop software is not just a luxury – it's a necessity.

May 9, 2025
Business Management

Unlocking Value: Leveraging Pistol Serial Number Search and Bravo Store Systems for Your Gun Store

For your gun store, accurately appraising used pistols is fundamental to both compliant operations and profitable transactions. The initial, crucial step in this process often involves a pistol serial number search. This seemingly simple action can reveal critical information for both regulatory adherence and fair valuation for your business.

May 5, 2025
Business Management
View Blog

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The No-Hassle Audit: Streamlining Inventory Management for Pawn Shops
May 19, 2025
Gearing Up for Success: The Essential Software You Need to Run a Thriving Pawn Shop
May 9, 2025
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Get a Live Demo of Bravo Store Systems.

See for yourself why thousands of customers trust Bravo's state-of-the-art point of sale platform.