Can I bring my existing records?
Data conversion is part of Bravo's onboarding process. The records that can move, cleanup needed, and validation responsibilities depend on your current system and data. Agree on that scope before switching, rather than assuming every field will transfer.
See the onboarding process →Will switching interrupt my store?
The launch plan covers readiness, cutover steps, and support contacts. Timing and any interruption depend on your data, hardware, locations, and staff availability. Test critical transactions and reports before approving the move.
Review the transition guide →Do I need new hardware?
Hardware setup is reviewed during configuration. Bring your computers, scanners, printers, and payment-device details so the team can confirm compatibility and any replacements. Do not assume every existing device will work.
Review setup and configuration →How will my staff learn the system?
Onboarding plans training around your actual workflows, including buys, sales, inventory, and firearm forms where relevant. Confirm the sessions and formats included for your store, practice before launch, and agree on support hours and escalation contacts.
Review training and launch support →What should be in my quote?
Ask for software, optional modules, hardware, payments, and onboarding costs together. Your configuration determines the scope; a starting price is not a complete implementation quote.
Explore switching-cost planning →