Bravo employee work at home
Employee Experience

We Invest in You

More than just first-to-market technology, our employees are at the heart of providing the Bravo experience. Whether working in a customer-facing role on our sales, implementation or support teams, a back office role in finance or HR, or a behind-the-scenes role as an analyst, developer or engineer, we will invest in your development and wellbeing to help you reach your full potential.

At Bravo, every team member works with AI superpowers. You won't just be using better tools—you'll be operating at a level you never thought possible, solving problems for small business owners who are building their dreams one customer at a time.

aim for excellence

Our Culture: AI-First, Human-Centered.

At Bravo, we've discovered something remarkable: when you give people AI superpowers, they don't become less human—they become more creative, more strategic, and more fulfilled in their work.

Our developers ship features they never could have built before. Our support team resolves complex issues instantly. Our sales team has deeper conversations because AI handles the research.

We're not just building better software—we're changing the lives of thousands of small business owners and proving that the future of work is more human when intelligent technology handles what machines do best.

Bravo employees in meeting

Benefits of Working With Bravo

Medical, Dental & Vision

We offer benefit packages to US-based employees for health and wellness

Work From Home

Flexibility to work remotely while remaining connected to the Bravo team

PTO & Paid Holidays

Maintain a healthy work-life balance by taking time off to relax and refresh

Paid Volunteer Days

Get paid while you help out with community and charity projects

Employee of the Month

We recognize and hand out cash prizes to one standout team member each month

Core Value Awards

A couple times a year select employees receive large award packages for living out Bravo's core values

Employee Referral Program

Refer friends and colleagues to Bravo and earn $500 90 days after they're hired

AI Growth Benefit

Access to cutting-edge AI tools and continuous AI capability development  that accelerate your career

Check us out on Glassdoor.

Join Us

Ready to discover what you're capable of with AI superpowers? We're always looking for people who want to push boundaries and help small businesses thrive. See an open role that excites you? Apply now—we'd love to hear from you.

Customer Success Manager

Bravo Store Systems is looking for an exceptional Customer Success Manager to join our Customer Support Team. In this role you will be responsible for supporting our customer relationships, mapping customer needs to Bravo's Product Success, and driving increased value to our customers. You'll lead the ongoing customer journey beyond implementation, ensuring long-term satisfaction and growth for clients of varying sizes. This role requires strong relationship management skills, effective cross-functional collaboration, and a customer-centric approach to drive product adoption and revenue expansion.

  • Remote
  • Full Time
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Accounting Manager

We’re looking for an experienced Accounting Manager to take ownership of core accounting operations and play a critical role in our growing Finance function. As Accounting Manager, you’ll lead day-to-day accounting and reporting, support financial strategy, and help scale financial operations to match our growth trajectory. This is a hands-on leadership role with room to grow, offering visibility across the organization and opportunities to drive process improvements in a high-growth SaaS environment.

  • Remote
  • Full Time
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Customer Onboarding Project Manager

Bravo Store Systems is looking for an exceptional Customer Onboarding Project Manager to join our Customer Support Team. In this role you will be responsible for coordinating the implementation of Bravo’s Software as a Service (SaaS) to small, medium, and enterprise companies. You'll lead the end-to-end onboarding process for Bravo’s SaaS platform, ensuring timely and successful implementation for clients of varying sizes. This role requires strong project management skills, effective cross-functional collaboration, and a customer-centric approach to drive product adoption and satisfaction.

  • Remote
  • Full Time
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Training & Development Specialist

Bravo is seeking a passionate and experienced Training and Development Specialist to join our Customer Experience team. In this role, you'll be responsible for delivering engaging and effective product training to new and existing customers through virtual sessions and webinars. You’ll also become a subject matter expert (SME) in the Bravo platform through comprehensive internal training, enabling you to confidently educate, support, and empower our customers.This is a highly collaborative, customer-facing role ideal for someone who loves facilitating learning, simplifying complex topics, and being part of a growing, customer-obsessed team.

  • Remote
  • Full Time
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SMB Account Executive - B2B SaaS Sales at Bravo

We're seeking a talented and ambitious B2B software SMB Account Executive to join our growing sales team. In this role, you'll play a key part in achieving our new customer acquisition and revenue goals by selling Bravo's software products and services to businesses in the firearm, pawn and other specialty retail industries.

  • Fully Remote - US based
  • Full Time
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Level 1 Technical Support

Are you a passionate individual with high energy, curiosity, and a great work ethic? Are you someone who has a can-do attitude and a desire to solve problems? Then you are in the right place. As a member of Bravo’s Customer Support Team, you will be responsible for assisting our customers by solving challenges they face, as well as helping them use Bravo to their fullest ability.

  • Remote
  • Full Time
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Check out our employee reviews on Glassdoor to see what Bravo team members are saying about working here.