Mobile Messenger | Bravo Store Systems
Mobile Messenger

Your Customers Aren't Checking Email.

They're checking their phone. Right now. Probably while standing in someone else's store.

Mobile Messenger sends automated text messages straight from your Bravo POS — loan reminders, layaway alerts, promotions, and custom campaigns. No extra app. No manual work. Just the right message at the right time.

98% open rate. Because people actually read texts.

98% Text Open Rate
26% Loan Increase (Pell City)
Built In No 3rd-Party Tools
Your Store Name
Hi Mike — your pawn loan #4218 is due in 5 days. Renew online or stop by the store. Reply STOP to opt out.
10:02 AM
Your layaway is ready for pickup! Item: Samsung 65" TV. Balance: $0.00. We'll hold it through Saturday.
2:15 PM · Yesterday
🎯 Flash Sale this weekend only — 20% off all jewelry. Show this text at the counter. See you there!
9:00 AM · Mar 1
The Problem

You're Losing Customers to Silence.

A customer pawns a ring. The loan comes due. Nobody reminds them. The item forfeits. You sell it for less than the loan was worth. They never come back.

A layaway sits ready for pickup. You call, leave a voicemail. Nobody checks voicemail anymore. The layaway ages. The customer forgets. Money sits in limbo.

You run a sale on a Saturday. Great prices. Decent foot traffic — but only the people who happened to drive by. Your other 3,000 customers had no idea it was happening.

These aren't technology problems. They're communication problems. And they're costing you money every single day.

98% of text messages are opened (vs. 20% for email)
90 sec average time to read a text after delivery
85% of consumers take action after receiving a text from a business
45x higher response rate than email
What You Can Send

Six Messages That Make You Money

Every message type is automated, triggered by your POS data, and sent without your staff lifting a finger.

Loan Due Reminders

Automated texts sent before a pawn loan expires. Customers renew on time. You keep the loan active. Everyone wins.

"Hi Sarah — your loan #3847 is due in 3 days. Renew online or visit the store to avoid forfeiture."

Layaway Pickup Alerts

Item is paid off and ready? The customer gets a text immediately. No more phone tag. No more items sitting on the shelf waiting.

"Your layaway is ready! Item: DeWalt combo kit. Stop by anytime this week to pick up."

Promotions & Sales

Running a weekend sale? Clearing aged inventory? One mass text to your entire database — or segment by purchase history, location, or item type.

"🔥 This Saturday only — 30% off all power tools. First come, first served. See you at 9am!"

Payment Confirmations

Customer makes a loan payment or layaway payment? They get instant confirmation via text. No confusion. No "did my payment go through?" calls.

"Payment received! $75.00 applied to loan #4102. Remaining balance: $150.00. Next due: Apr 15."

Custom Campaigns

Write your own message. Send it to everyone or a targeted list. Announce a new product line, holiday hours, a community event — whatever your store needs.

"We're now an authorized Glock dealer! Come see the full lineup in store. Ask about our LEO discount."

Push Notifications

For customers using the MobilePawn app — push notifications for payment reminders, new inventory alerts, and store updates delivered right to their lock screen.

🔔 New inventory just hit the floor — 12 firearms, 30+ watches, and a vintage Les Paul. Browse now in the app.
How It Works

Set It Once. It Runs Itself.

Mobile Messenger lives inside your Bravo POS. No third-party tools. No imports. No monthly SMS vendor fees.

1

Choose Your Triggers

Loan due in 5 days? Layaway ready? Payment received? Pick which events trigger an automatic text. Set the timing — 3 days before, 1 day before, day of. Done.

2

Bravo Does the Rest

Every day, Bravo scans your active loans, layaways, and transactions. When a trigger fires, the text goes out automatically. Your staff doesn't touch it.

3

Customers Act

They renew a loan from their phone. They pick up a layaway. They walk in for the sale. The message did the work — your staff gets the result.

Why It Matters

Every Missed Message Is Missed Revenue.

A loan that forfeits because the customer forgot costs you the future interest on that loan — plus a customer who may never come back.

A sale nobody heard about means foot traffic you could have had but didn't. A layaway that ages means capital tied up in a shelf.

Mobile Messenger doesn't just improve communication. It directly protects revenue you're already earning and unlocks revenue you're leaving on the table.

Increase Loan Renewals

Stores using automated reminders see significantly higher on-time renewals. One Bravo customer increased loans by 26% in the first year.

Drive Store Traffic on Demand

One mass text about a Saturday sale can turn a slow day into your busiest in years. You have the customer list. Now you have the tool to reach them.

Reduce Layaway Abandonment

Instant pickup notifications mean customers collect their items faster. Less shelf space tied up. Faster turnover. Fewer "forgotten" layaways.

Replace Expensive SMS Vendors

Standalone text platforms charge per message or per month. Mobile Messenger is included with Bravo. No extra subscription. No per-text fees.

Built for Your Business

Messages That Match Your Operation

Different stores need different messages. Mobile Messenger adapts to how you actually do business.

Pawn Shops

Never Lose a Loan to Forgetfulness

Automated reminders at 5 days, 3 days, and 1 day before loan due date. Customers renew via the MobilePawn app or walk in. Redemption rates go up. Forfeitures go down. Revenue stays active.

Gun Stores

Announce New Inventory Instantly

Got a shipment of hard-to-find ammo? A new Sig drop? Text your customer list and watch it move before you even put it on the shelf. Also perfect for transfer-ready notifications when a firearm clears NICS.

Shooting Ranges

Fill Empty Lanes on Slow Days

Tuesday lanes wide open? Send a flash deal to your member list — discounted range time, free rental with ammo purchase. Turn dead time into revenue. Same-day promotions via text actually work.

Buy / Sell / Trade

Move Aged Inventory Fast

Items sitting for 60+ days? Build a targeted text campaign around clearance pricing. Segment by purchase history so the right customers see the right items. Clear the shelf. Make room for fresh inventory.

"We did a mass text to all of our customers last Christmas and it turned out to be one of our busiest Saturdays ever in 25+ years."

— Bravo Customer

Stop Hoping They'll Remember.

Your customers want to hear from you. They just need a reason to come back. Give them one — automatically.

streamline your pawn business with bravo

"We looked at every major player in Pawn Software, and it was a no brainer to go with Bravo. Our customers now receive a text message 5 days before the due date, and can renew loans via the mobile app. This software really does streamline most of which used to be very timely and not cost-effective."

Tommy F.
Owner at Sooner State Pawn
text message marketing made easy with mobile messenger

"We are going to text every customer in our database to let them know about the Grand opening sale. We did a mass text to all of our customers last Christmas and it turned out to be one of our busiest Saturdays ever in 25+ years."

Bryce J.
CEO at Dan's Discount Jewelry & Pawn
text message marketing made easy with mobile messenger

"It's beautiful to see a product advancing and growing.  Some platforms go years without tangible feature updates."

Martin S.
Owner at Premier Jewellery and Loans
text message marketing made easy with mobile messenger

"Exactly what we needed to operate more efficiently. The usability for my staff is great. The updates they create keep us relevant in a world that is constantly changing."

Lauren G.
VP of Operations at EZ Pawn Corp