Pocket Pawn Case Study

Pocket Pawn Leverages Bravo for Consistent Growth and Expansion

As a single-store operator, Pocket Pawn knows the importance of having the right technology partner for sustainable growth. Owner Tyler Wilson has relied on Bravo as their pawn management system to optimize operations and drive expansion.

Wilson highlights Bravo's comprehensive platform as instrumental in their growth. The system's robust features have enabled Pocket Pawn to focus on what really matters.

"Bravo's platform has been instrumental in our growth. The comprehensive insights have allowed us to focus on what really matters—serving our customers and improving our bottom line."

Bravo's integrated loan management functionality has been crucial in helping Pocket Pawn improve their loan portfolio quality and profitability. Over three years of implementation, Pocket Pawn has seen an 11% loan growth and a 46% increase in pawn service charges.

Bravo's multi-channel eCommerce integration has expanded Pocket Pawn's reach through online sales channels. Overall eCommerce sales grew by 6%, with eBay API sales, their top-performing channel, increasing by 11%.

Bravo's MobilePawn feature has enhanced Pocket Pawn's customer engagement, leading to nearly 700 customers using the platform. More than 1 in 4 payments are now collected through MobilePawn.

Pocket Pawn emphasizes that Bravo's comprehensive tools have been key to their success, driving consistent growth across key metrics. In three years, the business saw a 17% increase in revenue, 8% growth in overall sales, and a 4% rise in profits.

For independent pawnbrokers like Pocket Pawn seeking to enhance their operations and drive growth, Bravo provides the comprehensive tools needed to succeed in today's dynamic market.

Want to learn more about how Bravo helped Pocket Pawn achieve a 17% increase in revenue and expand their online presence? Click here to read the full case study.

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