Bravo's Exciting Innovations in 2024

By: Tally Mack

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As we head into the final quarter of 2024, I have been reflecting on what a big year it’s been at Bravo. Not only did we grow from 1,800 customers to 4,000 overnight, but we also doubled down on our investment in products that improve your operations, enhance customer experiences, and drives YOUR business growth.  

We believe a software partner should deliver ROI to you, which means when we launch products, we expect them to drive more revenue and value to you.  

We've introduced dozens of features throughout the year, and some may have slipped under your radar. Here’s a highlight reel of the key features we've developed, ensuring you're aware of all the powerful tools at your fingertips.

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Let's explore the exciting releases that are enhancing the way you do business:

Bravo AI

AI Product Price Guide Report: Our improved pricing model now offers valuable insights into potential future item values. This tool helps you make informed, data-driven decisions with greater confidence.

Judy - Bravo's AI Chat Assistant: Meet Judy, your dedicated Bravo expert available 24/7. Get quick answers to your questions directly within the POS, reducing the need to search through documentation.

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Automation Everywhere

Zanders Catalog Integration: We've expanded your inventory options by adding the Zanders catalog, bringing your total catalog choices to four. You can now efficiently add new merchandise by simply scanning the manufacturer's UPC.

Digital Scale Integration: Improve accuracy and efficiency with our digital scale integration, which automatically records item weights.

Improved Catalog Search: Our enhanced search feature allows you to find catalog items more easily. Filter results by category, make, model, and MSRP, and create stock directly from search results.

Daily Automatic Spot Price Updates: Ensure accuracy and transparency with our automatic daily updates for spot prices.

Automatic Password Entry: Save time with automatic password screen appearance when you're the only user signed into Bravo.

Enhanced Inventory Management

Create Stock from Catalog Search: Bring on new inventory efficiently by creating stock SKUs directly from the Catalog Search screen, even for items not in our catalog.

Free-Form Entry in the Jewelry Estimator: Quickly add jewelry items by entering basic details, streamlining the process when speed is crucial.

Lab Grown Diamonds in Jewelry Estimator: Stay current with support for lab-grown diamonds, with automatic payout adjustments for accurate valuations.

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Streamlined Operations

Multi Payment for Loans: View all of a customer's loans on a single screen and process multiple payments using easy-to-use checkboxes. This feature saves time for both you and your customers, making loan management more efficient.

Reactivate Expired Layaways: Give customers another opportunity with automatically reactivated layaways, updating all accounting reports accordingly.

Added Main Drawer Till Type: Simplify store opening and closing procedures with our improved cash drawer system.

Manager Approval for Duplicate Serial Numbers: Enhance security with optional manager approval for transactions involving duplicate serial numbers.

Updated Purchase Orders and Inventory Intake: Our refined system makes managing purchase orders, inventory receiving, and adjustments more intuitive.

Enhanced Pending Transactions Visibility: Stay on top of past-due transactions with new visual indicators for the Pending Transactions button.

Manager Approval Before Tender: Improve the transaction process by allowing managers to approve deals before financial exchanges occur.

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Improved Reporting and Analytics

New "Bravo Business Dashboard" Report: Gain a comprehensive view of your business with this detailed report, providing accurate aged inventory numbers and an overview of all business lines.

Aged Inventory Summary Upgrade: Quickly identify slow-moving used inventory, separated from new SKUs, to optimize your stock and improve profitability.

Load More Results in Ad Hoc Reporting: Access expanded results in Loan/Buys & Stock Management Ad Hoc Reporting, ensuring you have comprehensive data at your fingertips.

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Enhanced User Experience

Retail Smart Search Updates: Locate inventory faster with our improved "Find Inventory" screen, featuring several user interface enhancements.

Improved Handling of Serialized SKU Items: Save time and reduce clicks when working with single serialized SKUs.

Parent Category Display in Category Selection: Minimize miscategorization with clear parent category displays during item categorization.

Set SKU MSRP & Price to $0.00: Enjoy greater flexibility in SKU pricing by setting prices as low as $0.00.

Physical Inventory App Sounds: Expedite inventory counts with new scanning sounds, allowing for hands-free operation.

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eCommerce and Mobile Solutions

SKU Web Sales: Take your stock SKUs online with integration for Buya and your own website.

Send MobilePawn Activation Codes without Text Messaging: Ensure smooth MobilePawn onboarding with our dedicated number for SMS messages.

MobilePawn Payment History on Receipts: Strengthen chargeback prevention with comprehensive payment history and signature lines on receipts.

Invite to MobilePawn Button: Boost enrollment and encourage mobile payments with our prominently displayed invitation button.

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Specialized Features

Manufacturing A&D Book Format Support: 07 Manufacturing license holders can now benefit from A&D Book format support in our Gun Log.

Firearm Packing Slip: Enhance e-commerce firearm sales with our new packing slip, providing essential information for FFL transfers.

Digital CAPA Pawn Ticket: California pawnbrokers can now enjoy secure, compliant, and convenient mobile pawn transactions.

Vendor Tracking for SKU Write-Offs: Improve vendor return management by indicating the vendor when writing off SKUs.

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As we reflect on these innovations, I'm incredibly proud of the Bravo team and grateful for our wonderful community of users. Your feedback and needs drive our innovation, and we're dedicated to continually improving our platform to serve you better.

Here's to another year of growth, success, and advancing the pawn and retail industry together! Interested? Schedule a demo today.  

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About the Author | Tally Mack

5th-generation pawnbroker, eCommerce enthusiast, a gemini and Enneagram 3 profile type. Tally loves fresh-air fitness, discovering coffee shops, and hyperorganization.  

Before taking the reins as CEO, Tally served as Bravo's Vice President of Business Development, leading the company's sales and marketing organization. Tally earned her Doctorate of Law (J.D.) from DePaul University College of Law in 2013 after attending the University of Colorado at Boulder, where she earned her B.A. in Communication Studies. She also completed the Key Executives Program from Harvard Business School in 2013, and Harvard Owner Presidents Managment in 2023.

Tally is a small business lover – born and raised – and has dedicated her entire career to the success of both her employees and customers!

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